Bustillos Auto Kolor & Body Shop

Frank Tercero 4 months ago

I would recommend you stay away from this place. I had them repair hail damage on my 2020 Tahoe back in october of 2024. Turn around time was 2 weeks longer than expected. Interior trim was poorly replaced, brake lights and sensors were not connected correctly. I corrected everything myself. I talked myself out of leaving them a bad review until I continued to notice a water stain developing on th interior of my tahoe roof. Couldnt really pinpoint where it was coming from. After running my vehicle through a car wash i pinpionted a leaking roof, that this shop poorly repaired. Decided to give anyone who might need a recommendation, to take you vehicle elsewhere.

Diego Almazan 11 months ago

Could not recommend this business any less. These guys got paid cash in full to work on a truck... 2 to 3 months of work was expected, but "next week" after "next week" turned into 7 months! Excuses given for something new they "missed" every single time, as if they did zero diagnostic work. Every question about progress or why things were taking so long was met with hostility. The techs were extremely rude and unprofessional when confronted mocking and insulting instead of taking accountability. Giving this business the benefit of the doubt despite the many reviews just like this one was a mistake. After 7 months I was stunned that things were STILL out of place or outright missing. Total waste of time and money, please take your business elsewhere.

Emma Gonzalez 11 months ago

Terrible service, my younger brother was in a accident and took his truck to this shop to get fixed. The accident happened on february they stated they should only need 2 months to get this work done. We barely picked up the truck today, October. They had his truck for 31 weeks, they didn’t get all the work they promised to do. They made my brother pay full price of the service to even start working on his truck, because he was self pay. Owner has terrible attitude never answers calls, dodges questions and very unprofessional. If you ever plan to do business with them make sure you have written documentation of what they promise they kept using the same excuse with my brother about the owner never saying it will be ready this day since it was by word and not written. Employees are all the same as well.

Breanna Valentine 3 years ago

After being side swiped by a company trucks mirror, I dropped my 2016 Escalade off with someone we trusted. After waiting over a month to get it back, we found out from someone else that the original guy couldn't fix it and took it to Bustillos without telling us. I was very wary at first due to the reviews but after going to look at it after they finished, I have to say. We were very, very happy with the results. A minor mishap with some scratches that I found but they fixed it without any issues. They did an amazing job at getting the dent out and the paint match is spot on! They did such a good job that we asked them to keep it and re-paint the roof (clear coat chipping) and the front bumper (rock chips) will get done this coming week. My escalade looks brand new! I'll post the escalade the day it happened and what it looks like now. I don't have before pictures of the roof but it was very faded from the sun.

Julissa 4 years ago

I DO NOT RECOMMEND THIS PLACE!! Worst customer service ever! Waited 2 months to be fixed! Not to mention the owner started getting angry cause we pointed out all the chips & scratches Very unprofessional!! Do not waste your time taking your vehicle to this shop. They also left a nail in my tire.